FAQ
We’ve answered the most common questions to make your shopping experience smooth and easy.
🛍️ Orders
1. How do I place an order?
Simply browse your favorite products, select your size, and click on Add to Cart. Proceed to checkout and complete your payment.
2. Can I cancel my order?
Orders can be cancelled only before they are shipped. Once dispatched, cancellation is not possible.
3. How will I know if my order is confirmed?
You will receive a confirmation message via email/WhatsApp after placing your order.
🚚 Shipping & Delivery
4. How long does delivery take?
Orders are usually delivered within 3–7 working days, depending on your location.
5. Do you offer free shipping?
Shipping charges (if any) will be displayed at checkout.
6. Can I track my order?
Yes, once your order is shipped, you will receive tracking details.
🔄 Shipping & Exchange
7. Do you accept exchanges?
Yes, we offer exchanges within 7 days of delivery (subject to conditions).
8. What items are not eligible for exchange?
Items that are used, damaged, or without tags are not eligible for exchange.
9. How do I request a exchange?
You can contact us via WhatsApp or email with your order details.
💳 Payments
10. What payment methods do you accept?
We accept all major payment methods including UPI, cards, and net banking.
11. Is Cash on Delivery (COD) available?
Yes, COD may be available on selected orders.
📏 Product & Sizing
12. How do I choose the right size?
Refer to our size guide available on each product page.
13. Will the product look exactly like the pictures?
We ensure high-quality images, but slight color variations may occur due to lighting.
📞 Support
14. How can I contact you?
You can reach us via:
15. What are your support timings?
10:00 AM – 7:00 PM (Monday to Saturday)
💖 Still Need Help?
If you have any other questions, feel free to contact us — we’re always happy to help.
