• Terms and Conditions

Terms and Conditions

Welcome to Tutu & Timla. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

Please read them carefully before using our website.

1. General

This website is operated by Tutu & Timla. Throughout the site, the terms “we,” “us,” and “our” refer to Tutu & Timla. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms and Conditions.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your state or country of residence

  • You are legally capable of entering into binding contracts

  • The information you provide to us is true, accurate, and complete

3. Products and Services

We sell fashion and clothing products through our Shopify store. We make every effort to display product colors, designs, and details as accurately as possible. However, we cannot guarantee that your device’s screen will display colors exactly as they appear in real life.

We reserve the right to:

  • Modify or discontinue any product at any time

  • Limit the sales of our products to any person, region, or jurisdiction

  • Limit quantities of any products offered

  • Change product descriptions or pricing without notice

4. Pricing and Payment

All prices displayed on our website are listed in the applicable currency unless otherwise stated. Prices are subject to change without notice.

We reserve the right to refuse or cancel any order if there is an error in pricing, product information, or availability.

Payments are processed securely through Shopify and its authorized payment providers. By making a purchase, you agree to provide current, complete, and accurate billing and payment information.

5. Orders

Once you place an order, you will receive an order confirmation email. This email does not signify final acceptance of your order; it only confirms that we have received it.

We reserve the right to accept or reject any order for reasons including but not limited to:

  • Product unavailability

  • Errors in product or pricing information

  • Suspicion of fraudulent or unauthorized activity

  • Issues identified with payment processing

If your order is cancelled after payment has been processed, the applicable refund will be initiated.

6. Shipping and Delivery

We aim to process and ship orders within the time stated on our website. However, delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

We are not liable for delays caused by shipping carriers or events beyond our control.

Customers are responsible for providing accurate shipping details. We are not responsible for failed deliveries due to incorrect or incomplete address information provided by the customer.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our separate Return and Refund Policy. Please review that policy carefully before making a purchase.

We reserve the right to refuse returns or exchanges that do not meet the conditions stated in our policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand name

  • Product images

  • Graphics

  • Website design

  • Text content

  • Icons

  • Videos

  • Banners

is the property of Tutu & Timla or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, upload, or exploit any content from this website without our prior written permission.

9. Prohibited Use

You agree not to use the website:

  • For any unlawful purpose

  • To violate any laws or regulations

  • To infringe upon our intellectual property rights or the rights of others

  • To upload or transmit viruses, malware, or harmful code

  • To collect or track personal information of others

  • To interfere with or bypass the security features of the website

  • To use the site for fraudulent or misleading purposes

Any breach of these Terms may result in termination of your access to our website.

10. Accuracy of Information

We try our best to ensure that all information on our website is accurate and up to date. However, we do not guarantee that product descriptions, pricing, availability, or other content is always complete, accurate, or current.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

11. Third-Party Tools and Links

Our website may provide access to third-party tools, apps, services, or links that we do not control. We are not responsible for examining or evaluating the content or accuracy of such third-party services.

Your use of third-party services is at your own risk and subject to their terms and policies.

12. Limitation of Liability

To the fullest extent permitted by law, Tutu & Timla, its owners, employees, affiliates, partners, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from:

  • Your use of the website

  • Any errors or inaccuracies on the website

  • Delays or interruptions in service

  • Unauthorized access to your information

  • Purchase or use of our products

  • Any technical issues, viruses, or harmful components

Your use of our website and services is at your sole risk.

13. Indemnification

You agree to indemnify, defend, and hold harmless Tutu & Timla and its affiliates, employees, partners, and service providers from any claim, demand, loss, liability, or expense arising out of your breach of these Terms and Conditions or your violation of any law or rights of a third party.

14. Termination

We may terminate or suspend your access to our website or services at any time, without prior notice, if we believe you have violated these Terms and Conditions.

Any obligations or liabilities incurred before termination shall survive termination.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which the business operates, without regard to conflict of law principles.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

16. Contact Information

If you have any questions about these Terms and Conditions, you may contact us at:

Tutu & Timla
Email: tutuandtimla@gmail.com
Phone: +91 9119173696
Address: PLOT NO H1-317 SITAPURA RICCO SITAPURA INDUSTRIAL JAIPUR RAJASTHAN 302022